Dispatch, Plainly PutFrom 14 Pall Mall Court
Every order leaves our counter by hand. Orders placed before noon on a working day are dispatched the same afternoon; those placed later go out the following morning. You will have a tracked notice by email the moment your parcel is on its way.
How Long It Takes
- London — typically next working day
- United Kingdom — two to three working days
- Europe — three to six working days
- Rest of the world — five to ten working days
A Note on Stringing
- Frames leave the counter factory-strung and match-ready
- Requested a custom tension? Allow one extra working day
- Our stringer works to within a pound of your chosen tension
What It Costs
- Complimentary on any order of two frames or more
- United Kingdom — a flat £4.95, or free above $120
- Europe — from $12, calculated at checkout
- Worldwide — from $24, duties shown before you commit
Tracking & Care
- Every parcel is tracked and requires no signature by default
- Frames travel in a rigid sleeve within the outer carton
- Provisions are sealed and cushioned against the journey
Destinations & EstimatesA ready reckoner
| Destination | Service | Estimate | Carriage |
|---|---|---|---|
| London | Courier, tracked | 1 working day | $4.95 · free above $120 |
| United Kingdom | Tracked 48 | 2–3 working days | $4.95 · free above $120 |
| Europe | Tracked international | 3–6 working days | From $12 |
| United States & Canada | Tracked express | 4–8 working days | From $24 |
| Rest of the world | Tracked express | 5–10 working days | From $24 |
A design mockup — figures are illustrative of the house standard, not a live quotation.
AssurancesThe house standard
Dispatched from London
14 Pall Mall Court, SW1Y
Free Above Two Frames
Complimentary, worldwide
Every Parcel Tracked
Notice sent on dispatch
Strung to Order
Within a pound, by hand